Overview
Panel for Customer Service Administrator – BNM Recycling
Open to Public Competition
Are you passionate about delivering exceptional customer service? Ready to be part of a dynamic and supportive team that makes a real difference? Bord na Móna Recycling is on the hunt for talented, driven individuals to join our Customer Service Administrator Panel!
Bord na Móna Recycling is establishing a panel for the role of Customer Service Administrator to allow interested candidates to submit their CVs for potential future opportunities in our call center.
Job Details
Job Title: Customer Service Administrator
Business Unit: Recycling
Reporting to: Customer Service Manager
Location: BNM Recycling – Newbridge
Apply by: 31st October 2025
Eligibility: Open to Public Competition
Responsibilities
* Professionally manage a high volume of inbound calls.
* Identify customer needs, resolve complaints, and provide effective solutions.
* Ensure communication aligns with company policies and best practices.
* Maintain ownership of customer requests from start to finish.
* Communicate effectively via email with customers.
* Achieve daily, weekly, and monthly activity targets.
* Build strong working relationships with colleagues to ensure smooth service delivery.
* Process information accurately and report any customer complaints to the manager.
Qualifications
* 1-2 years of experience in a similar customer service role.
* Experience in the Customer Service/Waste Industry (advantageous).
* Proficiency in Microsoft Office and IT systems.
* Flexibility to work in various areas of the company.
* Eligibility to work in Ireland.
* Strong proficiency in the English language.
If you wish to be considered, simply click “Apply” on the job advert.
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