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Operations assistant

Dublin
Royal College of Surgeons in Ireland (RCSI)
Operations assistant
€40,000 - €60,000 a year
Posted: 12 October
Offer description

Overview

This is an excellent opportunity for an ambitious individual to join a team in a fast-paced, dynamic organisation. The objective of this post is to proactively provide a high-quality administrative support service to the Director of Graduate Entry Medicine (GEM), the Dean of Undergraduate Studies and GEM Faculty Staff and Students.


Job Details

Job Title: Operations Assistant

Reporting To: Director of the Graduate Entry Medicine or nominee, Dean of Undergraduate Studies, Connolly Hospital or nominee

Location: RCSI Connolly Hospital

Contract type/duration: Permanent Part-Time (17.5 hrs)

Closing date for applications: 23rd of October 2025


Responsibilities

* Providing administrative support to the Director and Deputy Directors of the Graduate Entry Medicine and Dean of Undergraduate Studies in the performance of their academic activities.
* Supporting the information technology (IT) needs of the department and students to ensure a seamless delivery of the RCSI teaching programmes.
* Liaising with other departments at Connolly Hospital and RCSI.
* Support room bookings within the RCSI ERC Connolly building.
* Assist in the management of the shared office mailbox; monitor and ensure that all queries are handled accurately and in a timely manner, agreed service levels are adhered to and areas for improvement are identified.
* Scheduling, attending, and keeping records and minutes of meetings as required.
* Provide administrative support to staff and students that enables the successful delivery of all forms of examinations.
* Supporting the coordination of clinical exams for GEM and undergraduate programmes – examiners, facilities, catering, etc.
* Supporting the coordination of written exams for GEM – room bookings, set-up, signage, etc.
* Coordinating the delivery of the GEM programme in Connolly, expediting the uploading of presentations on Moodle, lecture set-up, and recording.
* Support the timetabling and scheduling of teaching at Connolly Hospital.
* Maintaining filing systems.
* Maintaining the GEM student database.
* Preparing such reports and other services related to the position as required from time to time.
* Developing strong working relationships with students and internal stakeholders.
* Being flexible and responsive to the needs of staff and students.
* Complying with statutory legislation and department rules and requirements in furtherance of your own and general staff welfare and safety.
* Undergoing programmes of training and development as may be required from time to time.
* Always representing the best interests of RCSI and Connolly Hospital.
* Performing other duties as may be required.


Knowledge & Experience

Essential:

* Strong organisational and administrative skills.
* Strong attention to detail and accuracy skills.
* Strong IT skills and ability to rapidly upskill on IT systems.
* Proficiency in computer skills including MS365 Co-Pilot, and database management skills, in particular strong excel skills.
* The ability to focus on and produce results and prioritise objectives.
* Strong written and verbal communication skills in English.
* Strong interpersonal and influencing skills.
* The capacity to make decisions and meet deadlines.
* The ability to work on one’s own initiative as well as in a team environment.
* Willingness to work flexibly.
* Experience and a proven track record in a similar role would be an advantage.
* Experience either in a third level education setting or within the field of healthcare.
* Previous experience using RISR Assess, RISR Advance, Kaizen, Moodle and InPlace would be a distinct advantage.

Note: We encourage applications from all qualified candidates and welcome diverse experiences.


Seniority level

* Associate


Employment type

* Part-time


Job function

* Administrative


Industries

* Higher Education
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