The IT Systems Administrator will add to our growing IT team. Technical skills, enthusiasm, proactiveness, and an interest in video games are traits of a good candidate. This is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives.
The System Administrator will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic local IT initiatives. The successful candidate will develop IT skills and expertise and provide technically knowledgeable, proactive and problem-solving team members in support of local business activities.
Responsibilities
1. Develop, implement & review company IT strategy
2. Configuration & maintenance of Wide Area Network, Firewall, Routers
3. Hardware & software evaluation, purchasing, configuration, troubleshooting and maintenance
4. Backup, security configuration & maintenance of servers
5. Liaison with all external contractors, suppliers and vendors for the effective procurement of products and services
6. System documentation
7. Monitoring of and evaluating new technology/products
8. Work closely with local IT and Hardware teams and IT Manager to support all aspects of business as usual activities
9. Work on Helpdesk tickets
10. Work with production teams to identify opportunities for process automation
11. Develop a deep understanding of business processes and provide expertise in the delivery of IT Service solutions
12. Point of contact for Dublin employees for all IT service related matters
13. Be a proactive member of the IT team
14. Keep up to date with the latest technologies and makes recommendations for technology growth.
15. Accountable for support and maintenance of IT systems, to include Security, Service Delivery and Applications.
16. Monitors security compliance in accordance with standards, policies and procedures
17. Compose documentation and KB articles
18. Work with global IT peers on specific projects
Requirements
Technical Skills:
19. Strong technical background with 3+ years' experience in IT Systems
20. Strong technical knowledge of the Microsoft Stack, Windows Server, Windows networking, Active Directory
21. Strong understanding of Firewalls and Gateways (Palo Alto, SonicWall)
22. Experience with VPN tunnelling, IPSEC (site-to-site, point-to-site)
23. Experience with switching
24. Strong analytical and troubleshooting skills
25. Experience in Office 365 Administration
26. Excellent written, verbal and interpersonal skills (English required)
Beneficial:
27. Experience with VMware in HA
28. Experience with Veeam Backup and Replication
29. Experience with SharePoint and SQL Server
30. Experience with Ubuntu Linux
31. Experience in the video games industry
32. MCSE, MCP, ITIL, Prince 2 or similar certification
Behavioural skills:
33. Team player
34. Strong team player
35. Outstanding attention to detail
36. Quality focused
37. Client focused
38. Excellent communication skills
39. Friendly, can-do, attitude
40. Excellent organisational skills
41. Cultural adaptability.
42. Ability to explain complex systems in non-technical terms
43. Ability to use good judgment to prioritise tasks.
44. Able to work under pressure and meet deadlines in a fast paced, complex environment
45. Able to manage sensitive and sometimes confidential information