Overview
Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our brands bring people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
We celebrate Housekeeping Room Attendants as the heart of our hotels. Your passion for cleanliness and attention to detail help to set us apart, and your friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we’re committed to your professional development and real career growth. Perks include team rates and discounts across all brands. With over 60 hotels (and growing), there has never been a more exciting time to join our team.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and to feel a positive influence on your life outside of work.
Perks
* Complimentary Season’s Pass to Revelstoke Mountain Resort
* Reciprocal deals on lift tickets at other local mountains
* Northland Perks Program and third-party partnership discounts for all employees
* Discounted Hotel Stays for Team Members and Friends & Family Rates
* Group Life Insurance, Extended Health, Dental, Vision Care (after 3 months of full-time service)
* Matching RRSP program (after 6 months of full-time service)
* Employee Assistance Program (EAP) and Refer a friend or family program
Job Requirements
* No education or experience required; we provide one-on-one training
* Ability to follow instruction
* Good communication skills are an asset
* WHMIS is an asset
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
* Professional appearance and manners
Duties
* Clean rooms according to hotel standards
* Maintain up-to-date knowledge of chemicals and cleaning products and correct handling procedures
* Respond to guests and staff inquiries, requests, and complaints promptly and courteously
* Record and hand in lost property items left in guest rooms at shift end
* Report maintenance and safety hazards to minimize risk
* Take responsibility for equipment operation and security
* Report unusual or suspicious persons/activities in the area of security to the manager
* Report maintenance issues including burned out light bulbs
* Check under beds, drawers, and closets for left-behind articles and trash
* Clean sinks and fixtures and restock towels, soap, glasses, comment cards, coffee, and other amenities
* Clean coffee pots when needed and ensure pots are plugged in
* Arrange furniture following use by guests
* Ensure security of guest rooms and privacy of guests
* Perform laundry tasks as needed, including collection, sorting, and transport of laundry at the beginning of each shift
* Remove laundry from dryers and fold immediately to prevent wrinkling
* Stock linen supply room with clean linens for use the next day
* Laundry to include bed linens, blankets, duvets/comforters, towels, and restaurant linens; clean cloths will be washed, dried, and folded daily for housekeeping needs
* Small mending repairs as needed
Applicable Skills
* Excellent customer relations
* Time-management skills
* Adaptable to change and able to handle multiple priorities under pressure
* Eager and focused to exceed guest expectations
Summation
Submission of resume does not guarantee an interview. Qualified applicants are encouraged to apply if they meet the minimal requirements. You must be legally entitled to work in Canada. Applications are not accepted via email or in person. We thank all applicants for their interest; only those selected for an interview will be contacted. No phone calls, please.
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman does not discriminate based on disability or other protected statuses. Sandman Hotel Group takes its Human Rights Code obligations seriously.
At Northland Properties, we are committed to building a network of talented professionals across fields including Construction, Finance, IT, HR, Marketing, and Support Center. To explore career opportunities, visit https://northland.ca/careers/ .
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