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A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as a Duty Manager
If you thrive in dynamic environments and love creating unforgettable guest experiences, this role is for you.
As a key player in the management team, you'll be at the forefront of daily operations, ensuring every aspect of the hotel runs smoothly. You'll immerse yourself in the pulse of hospitality.
No two shifts are alike, offering endless opportunities to showcase your skills and passion for excellence.
About Mount Wolseley
Mount Wolseley Hotel in Carlow is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City. The Mount Wolseley Luxury 4* Golf & Spa Resort Hotel offers an exquisite location for both business and leisure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including a 20m Indoor Pool, the hotel provides luxury accommodation in Carlow with an elegant, chic interior, ultra-modern amenities, and impeccable service.
Responsibilities
* This is a hands-on role working as part of the overall team, reporting to the Operations Manager
* Providing excellent service across all outlets within the hotel
* Assisting with rostering and team management
* Ensuring SOPs are updated and all team members are fully trained
* Handling complaints and ensuring prompt follow-up
About The Role
Requirements
Desired Qualifications & Experience
* Food and Beverage experience in a similar environment
* Excellent people management skills with experience managing large teams
* A passion for food and service, with the ability to innovate
* Strong organizational and time management skills with high flexibility
* Commercially focused
* Problem-solving skills, confident and assertive
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
* Very competitive hourly wage
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary high-quality meals on duty, including breakfast, lunch, and dinner
* Complimentary barista-style coffee
* Discounted room and dining rates in Windward properties for you and your friends and family
* Training and development opportunities
* Employee awards and staff recognition schemes, including employee of the month, long service awards, team recognition days, and treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a portfolio of approximately 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
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