Patient Coordinator-Part time in Wexford
Wexford, County Wexford, Ireland Company: Bitrecruit Client / Employer: Occupop
Posted: 20.05.2026
Job reference: 70ebf1a7c749bcf53d49409c345b49e4
Job specification
We are looking for an exceptional Patient Coordinator to carry out administrative duties and provide a professional and friendly atmosphere for our patients in our Wexford clinic opening July/August. Understanding the importance of thorough follow up communications and delivering on set targets. This role will require communication across various social channels, email and over the phone and flexibility. 3 days a week weekends and evenings.
Key Responsibilities
Diary Management: Scheduling appointments, assisting patients with all queries via phone, messages and emails and back filling any cancellation with our patient priority list.
Patient Communication: Calls, maintenance of messages and email inboxes. Delivery of 5 star Customer Service: Welcoming patients, checking in, ensuring patients have a comfortable, safe and enjoyable visit and assisting them in checking-out. Listening to patients with concerns and assisting them in resolving them.
Team Support: The clinic always strives to ensure that team member absence is covered and there is flexibility with annual leave so on occasion you may be asked to cover an alternative location, expenses are covered such as travel and accommodation where necessary.
Ordering: Ensuring your clinic is kept clean and is well stocked including completion of stocktaker's and provision of order requirements to your manager.
Policies: Upholding and adhering to all policies and procedures including all implemented safety measures around health wearing of PPE, team relations and GDPR.
AD‑HOC: All duties around the opening and closing of your clinic. Completion of all reasonable tasks that are assigned.
Skills / Attributes
Positive, enthusiastic and friendly attitude.
Reliable and trustworthy.
Passion for helping and connecting with people to build trust and a good rapport.
Ability to plan and manage time effectively and a drive to reach targets and goals.
Proven ability to prioritise and multi-task within a fast paced environment.
Strong organisational skills.
Confident to communicate in a professional manner.
Being able to adapt to change.
Experience
Customer Service 3+ years.
Clinic experience would be an advantage.
Experience with KPI's desirable.
Education
Leaving Certificate, Medical Admin/Dental Nursing qualification an advantage.
What do we offer?
Training on our sales process, systems and treatments.
Job Type: Part‑time, with view to permanency. Following 6 month probationary period. 3 days a week weekends and evenings.
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