Due to continued growth, my client—a global FMCG organisation—are looking to recruit an ambitious National Account Manager to join their team. Although they have a large brand portfolio and over 400 employees, this commercial team is tight knit, consisting of 5 people led by a fantastic Customer Director.
For this role, you must have 4-8 years Account management experience and come from the FMCG sector/FMCG background – full bonus in this role is attainable, and the team, brands and Patrick make this a very attractive proposition for an ambitious National Account Manager.
Key Responsibilities
Demonstrate ownership of your customer account working closely with your Customer Director to ensure sustained growth within the assigned customer account.
Full P&L responsibility for your customer account.
Ensure full visibility and consistent availability of all SKUs within the designated customer account.
Secure new product listings through effective negotiation.
Execute product launches at the customer level to ensure successful market entry.
Take ownership of the retail environment, coordinating merchandising support and field sales communication in collaboration with sales management and the field sales team.
Plan and manage customer‑specific price increases.
Collaborate with cross‑functional teams (marketing, finance, supply chain) to identify and resolve key business challenges and project work.
Drive customer growth by leveraging marketing and category management insights.
Build, manage, and maintain strong customer relationships.
Handle customer inquiries and manage DSO/deductions in line with established policies and terms.
Key Requirements
3+ years FMCG experience in a senior commercial sales position.
Highly collaborative, skilled influencer and negotiator.
Ability to spot opportunities and adept in customer‑facing situations with excellent presentation skills.
Strategic thinking across a 1‑3 year time frame and ability to network internally and externally.
Ability to develop strategy and execute, providing vision and engagement to people.
Strong commercial acumen and comfortable around complex customer P&L preparation.
Strong experience in a customer‑facing environment.
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