Supplier Quality Specialist
The Supplier Quality Specialist is responsible for the development, evaluation, and improvement of our supplier base. This includes conducting quality system audits and product process evaluations to ensure that our suppliers meet our quality standards.
This role requires strong communication and problem-solving skills, as well as the ability to work with internal teams, including engineering, manufacturing, and sales.
* Conduct quality system audits and product process evaluations to identify areas for improvement.
* Develop and implement quality control plans to address identified issues.
* Maintain working relationships with suppliers to ensure they meet our quality standards.
Key Responsibilities
1. Monitor and resolve supplier performance issues by developing robust quality control plans and implementing sustainable corrective actions.
2. Drive permanent resolution of supplier issues reported by our plants and customers.
3. Initiate and lead supplier performance improvement by partnering with suppliers to identify, understand, and abate issues for new product introduction, first article inspection, and mass production.
4. Lead and own PPAP requirements associated with a change.
5. Complete risk assessments for supplier-led changes.
6. Lead problem definition and reactive problem solving through containment, identification of root cause, and corrective action with Supplier Corrective Action Report (SCAR).
7. Develop 8D and supplier reports on reported issues.
8. Communicate internally and externally on outcomes of investigations.
9. Work with internal teams, including engineering, service, manufacturing/operations, sales, offering management, and plants quality to resolve quality issues impacting our plant and customers.
10. Simplify complex information and prepare concise written executive summaries for leadership.
11. Perform supplier on-site audits to monitor supplier Quality Management System (QMS) compliance and effectiveness using Vertiv's manufacturing site assessment process.
12. Identify areas for cost reduction across assigned supplier base, including internal supplier process improvements.
13. Visit suppliers to review product manufacturing and document improvement needs.
14. Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System.
15. Monthly reporting and status updates to management on supplier performance and quality initiatives.