Overview
Our client a leading Multinational Semiconductor EDA Software provider requires Principal Technical Product Customer IP's Engineer (UCle, PCIe, Ethernet) for role based in Cork City, Ireland.
The role requires the candidate to be onsite 4 days per week.
Responsibilities
This is a critical technical interface between the client and top-tier customers, ensuring high-quality support and engagement throughout the lifecycle of customer programs. The engineer is responsible for managing all technical communications, driving resolution of customer issues, coordinating critical technical reviews, and ensuring successful silicon bring-up and product integration.
Finally, you will collaborate closely with internal design, validation, and applications teams as well as the customer’s program manager to deliver high-quality outcomes on aggressive schedules.
Qualifications
Education:
Bachelor’s in computer science or electrical engineering degree
Experience:
+ 7 years of relevant experience, or Master’s degree with +5 years of related experience.
Skilled at listening to customer concerns and identifying potential issues early.
Strong commitment to customer satisfaction and timely case resolution.
Broad technical background in relevant IPs (both hard and soft) UCIe, PCIe, Ethernet and product engineering.
Strong communication and organizational abilities.
Experience performing Physical Layer and Protocol Layer validation for at least one high-speed SERDES technology.
Hands-on experience with post-silicon PHY bring-up, system interoperability, and compliance testing activities.
Proficiency in using protocol analyzers, BERTs, and oscilloscopes.
Familiarity with case management systems such as SFDC and Jira.
Ability to prioritize cases, anticipate escalations, and manage technical reviews effectively.
High-level understanding of technical issues with the capability to coordinate with subject matter experts.
Proactive in gathering feedback and driving continuous improvement initiatives.
Contact
For further information please contact Mícheál at Software Placements on 00353 1 5254642 or email micheal@softwareplacements.ie
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