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Analyst, workforce management

Dublin
PayPal
Manager
Posted: 18 December
Offer description

The Company Pay Pal has been revolutionizing commerce globally for more than 25 years.

Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.

We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

Pay Pal is more than a connection to third-party payment networks.

We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.

We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.

We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day.

We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: This job creates and optimizes the efficiency and productivity of our company's workforce.

You are responsible for analyzing staffing needs, monitoring scheduling, and forecasting demand to ensure the appropriate allocation of resources.

This involves gathering and interpreting data related to employee performance, workload trends, and key performance indicators (KPIs) to support decision-making.

You will collaborate with leaders to understand business goals and adjust staffing strategies accordingly.

Job Description: Essential Responsibilities: Create schedules and optimize staffing strategies to ensure operational efficiency.

Review trends such as arrival pattern, seasonality and business changes and make appropriate recommendations.

Effectively partner and collaborate with other support areas to develop strategies to support the business objectives.

Proactively seek opportunities to improve processes that lead to operational effectiveness and a positive impact to the customer experience.

Provide functional support and expertise to WFM analysts, WFM leadership & stakeholders to achieve department goals and objectives Create reports and dashboards and present findings to leadership in group settings Expected Qualifications:1+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities And Preferred Qualifications Pay Pal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.

Any such request is a red flag and likely part of a scam.

To learn more about how to identify and avoid recruitment fraud please visit For the majority of employees, Pay Pal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the Pay Pal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits: At Pay Pal, we're committed to building an equitable and inclusive global economy.

And we can't do this without our most important asset-you.

That's why we offer benefits to help you thrive in every stage of life.

We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

To learn more about our benefits please visit Who We Are: To learn more about our culture and community visit Commitment to Diversity and Inclusion Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at Belonging at Pay Pal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.

We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.

Please don't hesitate to apply.

REQ ID R0133920

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