Are you passionate about providing exceptional guest experiences in the vibrant world of hospitality? Do you thrive in a dynamic environment where teamwork and excellence are celebrated? If so, we have the perfect opportunity for you to shine!
Our hotel, part of The iNUA Collection, is dedicated to offering our guests unforgettable stays and remarkable moments. We are currently looking for a talented individual to join our team as a Leisure Club Assistant Manager. This role is crucial in ensuring the smooth operation and exceptional service standards of our leisure facilities.
Key Responsibilities:
* Assist in the day-to-day management of the leisure club, including the gym, pool and other recreational amenities.
* Oversee the team of leisure club team, providing guidance, training, and support to ensure outstanding guest service.
* Collaborate with the management team to develop and implement strategies for enhancing guest satisfaction and driving revenue growth.
* Monitor and maintain cleanliness, safety, and functionality of all leisure facilities, adhering to health and safety regulations.
* Handle guest inquiries, feedback, and concerns promptly and professionally, striving to exceed expectations at every opportunity.
* Assist in organising and promoting leisure club events, classes, and activities to enrich the guest experience and maximise utilisation of facilities.
* Contribute to the achievement of sales targets through effective promotion of membership packages.
Requirements:
* Previous experience in a similar role within the hospitality or leisure industry is preferred.
* Exceptional interpersonal and communication skills, with a passion for delivering outstanding service.
* A strength and conditioning or fitness related qualification is desirable.
* Strong leadership abilities, with the ability to motivate and inspire a team to achieve excellence.
* Excellent organisational skills and attention to detail, capable of multitasking in a fast-paced environment.
* Knowledge of health and safety regulations related to leisure facilities.
* Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
Join us at The iNUA Collection and embark on a rewarding journey where your talents are valued, and your potential is limitless. Be part of a team dedicated to creating unforgettable experiences for our guests while fostering a culture of excellence and innovation.
Come be a part of something extraordinary at The iNUA Collection!
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