Department:TelesalesEmployment Type:PermanentLocation:Dublin 18Compensation:€45,000 - €65,000 / yearDescriptionThe Sales Training Manager is responsible for designing, delivering, and continuously improving sales capability across the organisation. The role will manage one other trainer and support both Phone Sales and Field Sales (door-to-door) teams. This role ensures sales teams have the skills, knowledge, and behaviours required to meet performance targets, adopt new ways of working, and deliver an excellent customer experience.Key ResponsibilitiesWork alongside Sales Leadership Team to identify training gaps through performance data and new enhancements.Create and update development plans and training materials (manuals, e-learning, presentations) on sales processes, methodologies and our products.Create and facilitate workshops, webinars, and coaching sessions for both new hires and existing employees.Oversee the full training cycle, manage budgets, resources, and external vendors.Measure training effectiveness using KPIs and data, making continuous improvements.Partner with internal training community to drive consistency in learning across the business and to ensure alignment of training with strategic goals.Provide ongoing coaching and mentorship to sales team members.Maintain clear training records, attendance logs, coaching reports, and progress documentation for review and audit purposes.Skills, Knowledge and ExpertiseProven high performance sales background with a minimum 5 years in a sales environment,Must hold a Training Accreditation or Qualification.Proficiency with Learning Management Systems (LMS) and e-learning tools.Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and comfortable using CRMs and internal data tools.Strong written and verbal communication skills. You explain concepts simply, concisely, and enthusiastically.Confident in leading group training and adapting your delivery style for different audiences and learning levels.Capable of managing training schedules, tracking results, and maintaining accurate records.A collaborative spirit with the ability to influence, support, and bring out the best in those around you.BenefitsCompetitive salary and bonus structureCompany Matching Private Pension Contribution Scheme with Zurich LifeHealth Insurance Group Scheme with Laya HealthcareEmployee Assistance Program provided by TELUS HealthFree Online GP Services via Excellent career progression opportunities in a growing company with strong market presenceFast-paced, friendly team environmentContinuous training and developmentAnnual leave that increases with serviceExclusive PrepayPower and Yuno Energy Staff TariffModern offices with excellent facilities in Sandyford and flexible hybrid working optionsActive CSR, Wellness, and Social Committees plus great social eventsRefer-a-Friend SchemeTaxSaver Travel Tickets & Bike-to-Work Scheme.