Responsibilities
To carry out planned preventative maintenance, reactive works to all technical building assets and equipment in accordance with agreed service levels and respond to site engineering emergencies.
Manage all technical maintenance and installation related works, including all technical repairs
Key Responsibilities
Ensure that all planned maintenance is carried out to all building technical assets, equipment and systems to meet and exceed expectations, and agreed service level agreements.
Manage a team of onsite technicians
Carry out management of all technical, electrical and mechanical duties
To ensure all relevant maintenance records are kept to a comprehensive and high standard and all reactive Work Order paperwork is completed.
Ensure that suitable spares are available to carry out maintenance of the site.
Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices
To develop a good working relationship with all members of CBRE Managed Services staff and clients' staff.
Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times
Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning.
Implementation of all CBRE policies and procedures related to operational maintenance activities
Liaising with Helpdesk daily to ensure that both scheduled and unscheduled (reactive works) are complete within KPI expectations
Liaising with clients, technicians and helpdesk to ensure satisfactory outcome to all work activities
Ensure that routine maintenance is carried out to all building technical assets, equipment and systems to meet and exceed expectations, and agreed service level agreements
To ensure all relevant maintenance records are kept to a comprehensive and high standard and all reactive Work Order paperwork is completed
Ensure that suitable spares are available to carry out maintenance of the site
Problem solving ensuring a solution for all required repairs in a timely manner
Positively and actively contribute to and participate in continuous improvement activities of the clients business, for example Innovations charter
High standard of housekeeping, material handling and safety at all times
Ensure a professional image of CBRE is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times
Provide on-call cover if required
Person Specification
5 years plus experience in a similar role
Knowledge of BMS
Flexibility to work outside normal hours if required
Excellent communication and interpersonal skills
Attention to detail and accuracy essential
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