Job Title: Night Porter
We are seeking a dedicated Night Porter to join our hospitality team. In this role, you will ensure the safety, security, and comfort of our guests during evening and overnight hours.
Responsibilities:
1. Ensure safety and security by conducting patrols and monitoring security systems.
2. Provide excellent customer service by addressing guest questions, concerns, and requests promptly.
3. Maintain cleanliness of lobby, public areas, and back-of-house spaces.
4. Assist guests with luggage during check-in and check-out.
5. Operate the switchboard and respond courteously to inquiries.
6. Prepare function rooms for events or breakfast service.
7. Report security or maintenance issues to the relevant personnel.
8. Accurately complete all logs and paperwork.
Qualifications:
1. At least 1 year of experience in customer service or hospitality.
2. Excellent communication and interpersonal skills.
3. Strong attention to detail and task prioritization.
4. Ability to work independently and as part of a team.
5. Availability for evening, weekend, and holiday shifts.
Benefits:
* Free meals during shifts.
* Complimentary gym and pool membership.
* Discounts on spa treatments and products.
* Special discounted rates for employees at iNUA Hotels.
* Friends & family rates at iNUA Hotels.
* Employee discounts on food and beverages.
* Group discounts for family occasions.
* Referral bonuses for recommending new staff.
* Educational support programs.
* Opportunities for career advancement within the iNUA Collection and Radisson Hotel Group.
* Access to Employee Assistance Program.
Join our team and enjoy these benefits and more! As a member of the Irish Hotel Federation Quality Employers Programme, we are committed to staff development and fostering a positive, respectful work environment.
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