The James is a boutique style townhouse hotel located in Tralee, Co Kerry. We are currently inviting applications for experienced Food and Beverage Assistants, Bar Staff and/or Mixologists to join our team. We have part-time and full-time positions available on rostered basis, which includes weekends and evening shifts. The James has a variety of different styles of bedrooms, a restaurant and a bar - Bridge Lane.
Candidate should have at least 2 years experience working in a busy bar and restaurant.
Bridge Lane is a fast-paced and busy venue situated on Bridge Street in Tralee town, where both locals and tourists alike socialise.
This is a fast-paced working environment with an emphasis on teamwork and a good relationship between all of our staff.
Bridge Lane is currently recruiting F&B Assistants, Bar Staff and/or Mixologists to join the team.
Please note this position is strictly only open to over 18 years of age due to the service of alcohol.
The successful candidate will have:
* Friendly and outgoing personality
* Be available to work night shifts during the week and weekends.
* The ideal candidate will have previous experience.
* Strong positive work ethic and be a self-starter.
* Excellent customer service skills.
* The ability to work collaboratively in a team environment.
* Fluent English is essential.
* Knowledge of spirits and cocktails is desirable but not essential.
* Previous till experience desired.
Responsibilities:
* Prepare alcoholic and non-alcoholic beverages for our patrons.
* Passionate about delivering a high level of customer service.
* Maintain standards in accordance with our brand.
* Processing orders through the till system.
* Restock and replenish bar inventory and supplies. e.g. preparing garnishes, refilling ice wells and general stocking duties.
* Clean utensils and bar equipment such as glasses, drip trays and bar counters etc.
* Remove used glasses from bar counters and ensuring they are placed in the correct trays to be washed.
* Sweep up any broken glass and dispose of in the correct bins.
* Attend to spillages quickly and efficiently.
* Provide customers with information regarding live music.
* To ensure the complete satisfaction of each guest.
* To be helpful and work in contact with other departments.
* Ensure restaurant/bar area is always kept clean and tidy.
* To read, understand and comply with your responsibilities as defined in the Health and Safety Statement and Staff Handbook.
* To comply with all reasonable requests by Management.
* Maintain a professional and respectful attitude and behaviour to guests, colleagues, management.
* Learning restaurant's table plan.
* Deliver trays to the appropriate station and ensure that the plates are served in a timely manner.
* The ideal candidate will use their initiative to complete any tasks as they see them.
Role
* Greet and escort customers to their tables
* Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
* Prepare tables by setting up linens, silverware, and glasses
* Inform customers about the day's specials
* Offer menu recommendations upon request
* Up-sell additional products when appropriate
* Take accurate food and drinks orders, using a POS ordering software
* Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
* Communicate precisely with Kitchen Staff
* Serve food and drink orders
* Check dishes and kitchenware for cleanliness and presentation and report any problems
* Arrange table settings and maintain a tidy dining area
* Deliver checks and collect bill payments
* Carry dirty plates, glasses and silverware to kitchen for cleaning
* Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties, VIP)
* Follow all relevant health department regulations
* Provide excellent customer service to guests
Benefits of the role:
* Competitive rate of pay based on experience and performance
* Gratuities
* Positive working environment
* Training and career development
* Opportunity to progress and develop within the company
* Company events
* Flexitime
Schedule:
* Flexitime
* Flexibility to work in shifts
* Night shift
* Weekend availability
The James and Bridge Lane is a great place to work, with a chance to progress throughout the company where initiative is shown.
We have part-time positions available on rostered basis, which includes weekends and evening shifts.
Job Types: Full-time, Permanent
Pay: €14.15 per hour
Application question(s):
* Are you available to work evening/nights?
* Are you available to work weekends?
Experience:
* Bartending: 2 years (preferred)
* Hospitality: 2 years (preferred)
Language:
* English (preferred)
Work authorisation:
* Ireland (preferred)
Work Location: In person