Customer Advisor - TradePoint - ROI
Location: B&Q Tallaght, D24W5RV
Employment type: Part Time (11.25 hrs per week), 3 Month Fixed Term Contract
Notional hourly rate: €15.00 per hour
Shifts: Monday - Sunday, 7.00am - 10.00pm
Overview
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
What's the job?
* The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day.
* You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.
What We Need
* A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
* You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for new business opportunities.
* You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme.
* You’ll be happy to continuously develop your skills through training and by learning from others.
* You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
A great team, valuing who you are. B&Q is committed to diversity and inclusion, offering access to networks and a range of well‑being benefits. Benefits include a competitive salary, a pension scheme, 7 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, plus generous breaks.
For recruitment adjustments contact recruitment@b-and-q.co.uk.
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