We are seeking a skilled Laboratory Operations Coordinator to support the smooth operation of our laboratory. The successful candidate will provide administrative and customer service support, handling queries, sample retrieval, result sending, archiving, and other tasks.
Key Responsibilities
* Act as a key point of contact for customers, handling daily queries and complaints efficiently.
* Proactively communicate with customers regarding order status updates.
* Manage goods in, including retrieving samples from various locations.
* Accurately log customer samples onto the Laboratory Information Management System.
* Support the timely send out and close out of Laboratory Customer orders to meet On Time Delivery targets.
* Receive and process consumables, check paperwork, and hand over to the Senior Administrator.
* Coordinate courier shipments and collections as required.
* Perform general office administrative duties, including scanning, filing, and archiving.
Requirements
To be successful in this role, you will require excellent communication and organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Benefits
This is an exciting opportunity to join our team and develop your career in a dynamic laboratory environment.
Why Work With Us?
Our laboratory offers a supportive and collaborative work environment, with opportunities for professional growth and development.