Grafton Street sales advisor, Cafe, 30 hours, part time/temporary
Week 1 schedule:
* MON - 0900-1500
* THURS - 0900-1500
* FRI - 0900-1500
* SAT - 0900-1500
Week 2 schedule:
* SUN - 0900-1300
* WED - 0900-1300
* THURS - 0900-1500
Note: The remaining 14 hours are considered flexible and will be allocated at least 3 weeks in advance according to store needs.
Purpose: Deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities:
Customer:
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Always put the customer first and prioritise customer before task
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Involvement in Plan A activity to support store and local community initiatives
Selling:
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
* Actively take part in store events to achieve selling targets
* Create selling opportunities at all service points
Store:
* Understand the store business priorities and play your part to improving the store performance
* Follow safe and legal working practices
* Make every penny count by working productively and minimise losses throughout the store
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
Team:
* Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
* Own your personal development, continuing to look for opportunities to grow your knowledge
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
Seniority level
: Entry level
Employment type
: Part-time
Job function
: Sales and Business Development
Industries
: Retail
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