Management Career in Insurance Industry
This is a vital operational role that supports the delivery of high-quality service standards, manages workflow, and ensures the seamless coordination of both personal and commercial lines activity.
The successful candidate will be responsible for:
* Tracking and assigning incoming referrals to ensure timely resolution.
* Overseeing team workload to maintain efficient productivity.
* Maintaining accurate records and reports to inform business decisions.
* Ensuring effective phone and front desk coverage to provide excellent customer service.
* Preparing files for insurer audits to meet regulatory requirements.
* Providing general team support to foster a collaborative environment.
In addition to these responsibilities, the ideal candidate will contribute to training and onboarding new team members and may step in during management absences to ensure continuity.
Requirements:
* A minimum of five years experience in insurance with a focus on both commercial and personal lines.
* Hold a minimum of APA qualification or equivalent.
This is an exceptional opportunity for someone seeking to progress into a management role within a dynamic and expanding brokerage. If you are looking to develop your skills and take on new challenges, this could be the perfect opportunity for you.