We are seeking a Field Service Technician in Rathcoole, Dublin, to join our client who are a global leader in their sector. In this exciting role, you will play a crucial part in ensuring the smooth operation of advanced equipment by providing exceptional on-site maintenance and support for our clients advanced equipment.
Responsibilities
* Carry out maintenance and repairs on customer equipment.
* Ensure equipment operates at optimal quality through necessary adjustments.
* Provide direct customer service by answering questions and offering technical advice.
* Maintain accurate and timely records by updating paperwork and databases.
* Promptly submit completed documentation.
* Troubleshoot and resolve technical issues.
* Escalate unresolved issues to management.
* Attend team meetings and training sessions, potentially at remote locations
* Strictly adhere to company safety protocols and quality procedures, both on and offsite.
* Maintain a valid driver’s license and comply with road safety regulations and company driving policies.
Experience
* Experiene working in a field service technician role.
* Strong mechanical aptitude, with proficiency in using hand and power tools.
* Competent user of Microsoft Office.
* Valid full driver’s license.
* Comfortable working independently and within a team.
* Demonstrate ability to maintain confidentiality and handle sensitive customer information.
Benefits
* Company provided vehicle and fuel card.
* Comprehensive health insurance and pension plan.
* Contriburtory pension plan.
* Opportunities for professional development and career growth.
Hours of work: 08:30 – 5.00pm Monday to Friday
Salary: €29,000 to €38,000
If you have the relevant experience as detailed, please submit an up to date CV by using the ‘apply’ button