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Sales and service administrator

Macroom
Mark Eire
Service administrator
€30,000 - €45,000 a year
Posted: 10 October
Offer description

Mark Climate Technology are an International leader in Climate Control for the HVAC Industry for 80 Years. Mark Eire are manufacturing in Coolea, Macroom, Co. Cork for over 35 years. We have invested in modern production techniques and technologies to deliver state of the art products to our customers. Our customers include hospitals, schools, food industry, industrial buildings, pharmaceutical cinemas, etc.

See for products and services we supply as well as recent projects

You will have the opportunity to develop yourself through meaningful work and learning opportunities. We strive to provide our employees with an experience, passionate about supporting their physical, financial, and emotional wellbeing. Mark Eire are an equal opportunities Employer offering our employees a safe place to work with dignity and respect.

Position Title: Service Department Administrator. 6 Month Contract

Reports To: Technical Support

Job Purpose:

The Service Department Administrator is responsible for ensuring the smooth day-to-day running of the office by providing administrative, clerical, and organizational support. The role requires excellent attention to detail, communication, and time management skills.

Key Responsibilities:

· Manage office correspondence, including emails, phone calls, and post.

· Act as the first point of contact for service-related inquiries.

· Maintain and update filing systems (digital and paper-based).

· Assist with preparing reports and documentation.

· Support the schedule and work of HVAC technicians for service calls.

· Provide updates to customers on job status and resolve minor issues.

· Liaise with technicians to ensure they have the correct job details and documentation.

· Ensure urgent calls are prioritized and completed in a timely manner

· Handle invoice processing, expense tracking, and liaise with accounts department.

Key Skills & Competencies:

· Strong organizational and time management skills.

· Excellent written and verbal communication.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

· Ability to handle confidential information with discretion.

· Problem-solving and multitasking abilities.

· Professional, approachable, and customer-focused attitude.

· Attention to detail and accuracy.

Working Conditions:

· 6 month Contract, office-based role

· Standard office hours, Monday to Friday (08:00 to 16:30)

Job Type: Fixed term

Contract length: 6 months

Pay: €14.00-€16.00 per hour

Expected hours: 39 per week

Ability to commute/relocate:

* Macroom, CO. Cork: reliably commute or plan to relocate before starting work (required)

Language:

* English (required)

Work authorisation:

* Ireland (required)

Work Location: In person

Application deadline: 17/10/2025

Expected start date: 20/10/2025

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Home > Jobs > Administration jobs > Service administrator jobs > Service administrator jobs in Macroom > Sales and Service Administrator

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