Job Overview
We are seeking a luxury jewellery sales professional to help us grow into the relaxed luxury space.
This role will play a key part in delivering an exceptional customer experience, providing friendly, knowledgeable and engaging service to customers. Key qualities we are looking for include enthusiasm and positivity, maturity and reliability, strong communication and interpersonal skills, as well as interest in jewellery and styling.
The successful candidate will be responsible for providing excellent customer service, ear piercing and welding, content creation and visual merchandising across both in-store and online channels.
Main Responsibilities:
* In-Store Customer Service: Provide friendly, knowledgeable and engaging service to customers, ensuring a positive shopping experience.
* Online Customer Service: Assist customers through our online channels, providing timely responses and support via email or live chat.
* Ear Piercing & Welding: Perform ear-piercing and permanent jewellery welding (training will be provided).
* Content Creation: A willingness to help and participate with content creation, including photography and social media management.
* Stock Management: Assist with inventory control, ensuring the stock is neat, well-organised and visually appealing.
* Visual Merchandising: Help maintain a visually attractive store environment that aligns with brand standards.
Requirements:
* Experience in luxury jewellery or boutique retail sales.
* Proven interest in jewellery and fashion styling.
* Familiarity with social media platforms and visual design tools is a plus.
* Ability to adapt quickly to new technologies and systems.
* Strong organisational skills and attention to detail.