IT Support Specialist Role
We are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in technical support, with excellent problem-solving and analytical skills.
About the Job:
* Provide technical support to end-users via phone, email, and on-site visits.
* Install, configure, and troubleshoot computer hardware, software, and peripherals.
* Manage and maintain computer systems, networks, and applications.
* Collaborate with internal teams to resolve complex technical issues.
Required Skills and Qualifications:
* Minimum 1 year of experience in IT support or a related field.
* Excellent knowledge of Microsoft Office suite and report writing.
* Proven ability to work in a fast-paced environment and meet deadlines.
* Demonstrated expertise in troubleshooting, analytical, and decision-making skills.
Benefits:
* A competitive salary package.
* A comprehensive training program to enhance your skills and knowledge.
* The opportunity to work with a talented team of professionals.
Others:
* A full clean Irish driving license is required.
* Third-level education qualification is preferable.
* Professional certificates such as Comptia, Microsoft, Cisco are desirable.
About Us:
We provide ICT solutions and managed services to organizations across Ireland. Our team of experts has a deep understanding of technology and can help you achieve your business goals.