Join to apply for the Spa Manager role at Fota Island Resort.
Fota Island Resort is currently recruiting a dedicated and experienced Spa Manager to lead our Spa & Leisure teams and deliver outstanding guest experiences.
Responsibilities:
* Oversee daily operations of the spa, treatments, guest bookings, and staff management.
* Create a welcoming, friendly environment for Spa and Leisure Club members and guests.
* Lead, train, and motivate therapists and reception staff.
* Ensure treatment quality and brand standards are met.
* Develop spa packages and promotions to increase revenue and engagement.
* Manage stock, supplier relationships, and product ordering.
* Maintain cleanliness and health & safety protocols.
* Handle guest feedback and resolve issues.
* Collaborate with hotel management and Leisure Manager to align goals.
Qualifications and Skills:
* Previous experience as a Spa Manager in a hotel or wellness setting.
* Experience with budgeting, forecasts, payroll, and stock control.
* CIBTAC, ITEC, or CIDESCO qualifications or equivalent.
* Strong leadership, organizational, and communication skills.
* Passion for wellness, health, and customer service.
* Knowledge of spa treatments, products, and industry trends.
* Experience with spa booking software (e.g., Trybe, Book for Time, Paragon).
Additional Information:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
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