Social network you want to login/join with:Job Opportunity: Experienced Case ManagerMy client, a Galway City-based financial services organisation, is seeking to hire an experienced Case Manager with extensive PDH experience. You will review case strategies and ensure credit recommendations comply with regulatory codes to support borrowers in difficulty. You will oversee a portfolio of customers across Personal, SME, Corporate, and Property Sectors, working independently and collaboratively within a team to provide appropriate support in managing the portfolio. This role offers opportunities to gain restructuring experience and enhance skills in people management, credit, regulatory compliance, and relationship management. It is a permanent position reporting to the Portfolio Manager, with a hybrid working arrangement. The package includes an attractive base salary, bonus, and benefits.ResponsibilitiesManaging inbound correspondenceAttending project calls and operational meetings for reviews and ad hoc mattersNegotiating with borrowers regarding debt settlement arrangementsSupporting the wider team as requiredEngaging with customers to achieve objectivesConducting credit analysis, decision-making, credit submissions, and implementationProactively managing customers according to exit strategies, including litigation if necessaryUpdating CRM system to reflect accurate account statusCollaborating closely with other members of the Relationship Management teamSubmitting weekly progress reports with accurate dataKey RequirementsMinimum 5 years' experience in commercial debt management, restructuring, or workoutAbility to analyze profit & loss statements and balance sheetsConfidence to take responsibility and initiativeExcellent time management, prioritization, and organizational skillsStrong written and verbal communication skillsAdvanced proficiency in Microsoft PowerPoint (for presenting financial results)Deep knowledge of CCMA, CPC, SME regulations, and their application in customer interactionsFull driving license and access to a vehicle for work purposesWhat They OfferFlexible working options - Hybrid Working22 days annual leave, increasing to 25 days plus additional company leave daysCompany-matched pensionFamily leave policiesTraining opportunities, including in-house training and certification supportProfessional membership fee coverageCycle to work schemeFor more information about this role, please contact us.
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