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Field Service Engineer - Dublin & North of Ireland, DublinRegion: This position will primarily cover Dublin and the North of Ireland.
Job DetailsType: Permanent ContractHours: 39 Hour WeekJob DescriptionThe Field Service Engineer is responsible for maintaining professional and profitable repair and preventive maintenance service business on Stryker's products, ensuring compliance with quality standards and manufacturer specifications.
The role involves delivering technical assistance at customer sites and providing documentation to internal and external stakeholders.
Who we wantCollaborative partners: Building and leveraging cross-functional relationships to drive continuous improvement.Analytical problem solvers: Identifying root causes, evaluating solutions, and recommending upgrades.Dedicated achievers: Thriving in a fast-paced environment and ensuring project completion and compliance.ResponsibilitiesRepair and check electronic/mechanical Stryker productsComplete annual checks and calibrations on customer sitesUtilize software and tools for record-keeping and accessing technical informationAssist with product recalls and safety noticesFulfill service contracts with planned maintenanceDeliver technical training to internal and external stakeholdersPerform installation of Stryker systems at customer sitesPerform software and hardware upgradesDocument service activities thoroughlyEnsure traceability of products through reporting toolsProvide technical support to customersEscalate opportunities and issues in team meetingsFollow up on customer issues and ensure proper invoicingSchedule customer visits in cooperation with customer serviceRequirementsLevel 8 Degree in engineering, medical electronics, camera technology, or relevant experience in Electrical, Electronic, Telecommunications, Mechanical, Software, Medical Physics, or Technology subjectsProficiency in IT (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)Experience in a medical field-based roleExperience with medical electronics and mechanical skillsExperience in hospital and healthcare environmentsIT experience at an administrative and technical levelHighly organized individualAbility to build relationships with internal and external customersAbout StrykerStryker is a leading medical technology company offering innovative products across orthopaedics, medical and surgical, neurotechnology, and spine sectors.
Our products are available in over 100 countries.
Visit our website for more information.
Travel Percentage: 100%
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