Assistant Branch Manager - Greencastle Parade Coolock D17 F963
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland.
Main brands include Chadwicks, Cork Builders Providers, Panelling Centre, Proline Architectural Hardware, Heiton Steel, Sitetech, Cygnum, Davies & Telford's.
Principle Objective
As Assistant Branch Manager you will work closely with the Branch Manager to continue driving the development of the branch business plan in order to achieve revenue, profit, margin, customer service and safety goals.
You will be the main point of contact for all of the daily functions within the branch, generating a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive.
The successful candidate will bring a motivated and dynamic approach to the role, you will provide leadership & guidance whilst assisting the Branch Manager with the people management agenda.
Knowledge & Experience
Commercially Astute
A strong understanding of the construction industry is desirable
Excellent verbal and written communication skills coupled with a keen attention to detail and superb organisational skills
This person must present a professional presence
Enjoy working with people, strong ability to negotiate obstacles and focus on key issues and make well-judged decisions
Be flexible and self - motivated
Full competence with standard software packages, including MS Word and Excel
Third level degree in a commercial discipline is desirable but
not essential
Key Responsibilities
Work closely with the Branch Manager to assist in driving the development of the Branch
Ensure that standards are met for service excellence
Improve the performance of the Branch across a number of key performance measures
Understand accounting practices
Cash office & Admin team management
Maintain customer & branch contracts/pricing structures
Oversee management of Aged Stock & special items
Support the stock control department
Provide leadership in resolving supplier or customer queries as required
Manage branch record keeping
Competent in all branch support activities, e.g., till, reception, goods inwards, ordering, audit compliance etc., in order to provide short term & immediate back-up when required & act as an advisor when necessary
Ensure all obligatory record keeping is maintained, elevate & follow problems as necessary
Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
Ensuring that all policies, procedures and controls are followed at all times
Ensuringthat the branch provide a friendly open and enthusiastic customer service both in person and on the phone
Key holder
Essential Competencies
Be customer focused and retail aware
Always maintain discretion & confidentiality
Ability to work on own initiative.
Effective team working and networking skills
An enthusiastic, motivated & hardworking team player.
Strong communication skills, both written and verbal
The flexibility and willingness to learn
Problem Solving
Dynamic, motivated & driven to achieve targets
Excellent organisation and attention to detail
To enjoy working with people
Tact and diplomacy
Key Relationships
Branch Colleagues
Branch Manager
Regional Director
Head Office team
Sales Representative
Customers & Suppliers
Contract Type
Permanent
Full time 39 hour contract
Working week Monday to Friday, may be required to take part in the Saturday roster
Our Benefits Include
Competitive Basic Salary
Private Health Care
Sick Pay Scheme
Paid Maternity and Parental Leave
Pension Scheme
Colleague Saving Scheme
Profit Share Scheme
Colleague Discount
Educational Assistance
Wellness initiatives
#J-*****-Ljbffr