Company Description
Topline Mullingar Hardware, is a family-run business that has been serving the community since 1970. We are a builder's merchant as well as a retail store, offering a wide variety of products covering DIY, electrical, heating, plumbing and gardening. We also offer a paint mixing service and has display areas of Doors, Floors and our Bathroom Studio collection.
Role Description
Due to continued expansion, we are looking for a Full-Time Sales Associate to join our growing team. We are seeking an enthusiastic and knowledgeable Retail Sales Assistant with a passion for customer service to join our team. In this role, you will be responsible for delivering exceptional customer service and advice to our customers. You will play a key role in selling a wide range of products, while also supporting the day-to-day running of the store to ensure it operates efficiently and effectively.
Key Responsibilities:
* Greeting and assisting customers in a professional, friendly, and knowledgeable manner.
* Advising on all product ranges, and providing expert advice. Training and guidance will be provided.
* Handling in-store, online and phone inquiries with professionalism.
* Processing sales transactions accurately through our POS system.
* Monitoring and replenishing stock levels, including shelf restocking and stock rotation.
* Maintaining a clean, safe, and organised retail environment.
* Assisting with merchandising, pricing, and promotional displays.
* Liaising with suppliers and staff regarding special orders or stock requirements.
The Candidate:
* Previous retail or customer service experience in a busy, fast-paced working environment.
* Strong knowledge or background in DIY/Home improvement.
* Good communication and interpersonal skills.
* Strong customer focus to deliver excellent service
* Ability to work as part of a team and on own initiative.
* Good IT skills (for till operation and stock control systems).
* Reliable, punctual, and flexible with working hours
Job Type: Full-time
Pay: Up to €35,543.56 per year
Benefits:
* Bike to work scheme
* Employee discount
Experience:
* Retail sales: 2 years (required)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Location:
* Mullingar, County Westmeath (required)
Work Location: In person