We are seeking a highly skilled and experienced Residential Operations Manager to lead our Housekeeping Department.
Job Description
The Residential Operations Manager will be responsible for ensuring the highest standards of cleanliness, hygiene, and maintenance throughout the facility. This includes:
1. Maintaining agreed standards of cleanliness and hygiene in all public areas, bedrooms, and recreation spaces;
2. Organizing daily work requirements and setting standards against which work will be checked;
3. Ensuring equipment, furniture, and furnishings are properly maintained and reporting any faults;
4. Liaising with relevant staff to meet client expectations;
5. Taking reasonable steps to ensure client safety, property, and building integrity.
Responsibilities
* Supervise and train Domestic staff to ensure they meet high standards;
* Ensure personal protective equipment is available and used when required;
* Report any areas requiring refurbishment or repair;
* Carry out requests from management as necessary.
Requirements
* Induct new members of staff to ensure quick effectiveness;
* Train and encourage other staff as necessary.
Health and Safety
* Report general mechanical problems and equipment faults;
* Comply with Health & Safety policies and procedures.
If you have a passion for delivering exceptional service and maintaining high standards, we would love to hear from you!