Fota Island Resort are currently seeking a professional and guest-focused Night Concierge to join our renowned team.
This is an excellent opportunity for someone who enjoys working in a hospitality environment, delivering exceptional service while ensuring a smooth and welcoming experience for guests throughout the night.
The ideal candidate will be flexible and available to work across a seven-day roster.
Staff Benefits Include: Company funded educational and training programs Discount on dining options of up to 50% Reduced accommodation rates for family and friends Discounts on spa treatments and products Use of health club facilities Staff dining facilities Staff parking Service awards Staff recognition events Key Responsibilities: Provide a warm, professional, and attentive service to all guests during night hours Act as the main point of contact for guest queries, requests, and assistance overnight Support late arrivals and early departures, ensuring a seamless guest experience Carry out regular checks of the resort to maintain a safe, secure, and welcoming environment Assist with guest transport where required (e.g. staff/guest shuttles) Handle phone calls, guest requests, and administrative duties efficiently Maintain accurate logs and handover reports for the day team Work closely with other departments to ensure consistent service standards Respond calmly and effectively to any incidents or guest needs that may arise Requirements: Fluent English Full driver's licence Previous experience in hospitality, concierge, or customer service role preferred Excellent interpersonal and communication skills Professional presentation and manner Positive, proactive "can-do" attitude Ability to work independently and use initiative