Job Title: Pet Store Team Lead
We are seeking a motivated and experienced Retail Supervisor to lead our pet store team. As a Pet Store Team Lead, you will be responsible for ensuring smooth daily operations, providing excellent customer service, and maintaining a clean and safe environment.
About the Role
This is an exciting opportunity to work in a fast-paced retail environment where no two days are the same. You will be working with a passionate team who share your enthusiasm for animals and delivering exceptional customer experiences.
Key Responsibilities:
* Team Leadership: Supervise and support the retail team to achieve sales targets and maintain high standards of customer service.
* Customer Service: Provide excellent customer service and product knowledge to customers, ensuring they have a positive experience in-store.
* Store Operations: Assist with stock management, merchandising, and store presentation to create an engaging and inviting shopping environment.
* Cash Handling: Handle transactions and ensure accurate cash handling procedures are followed.
* Store Maintenance: Maintain a clean and safe environment for both customers and animals, adhering to health and safety guidelines.
Requirements:
To succeed as a Pet Store Team Lead, you will need:
* Fluent English: Strong verbal and written communication skills.
* Retail Experience: Previous retail experience in a supervisory or similar role, preferably in the pet industry.
* Animal Knowledge: A passion for animals and a willingness to learn about their needs and behaviors.
* Leadership Skills: Strong leadership and teamwork skills, with the ability to motivate and inspire a team.
* Flexibility: Flexibility to work in a fast-paced environment and adapt to changing situations.