We are seeking a highly organized and customer-oriented Medical Receptionist to join our team at My Docs. As the first point of contact for patients and visitors, you will play a critical role in delivering a positive experience. Your responsibilities will include managing front-desk operations, scheduling appointments, handling patient inquiries, and supporting administrative tasks.
Key Responsibilities:
* Greet and assist patients, visitors, and vendors in a professional and friendly manner.
* Answer phone calls, emails, and other inquiries, providing accurate information.
* Schedule and confirm patient appointments, ensuring efficient use of clinical time.
* Collect and update patient information and medical records accurately.
* Process billing and payments, including collecting co-pays and providing receipts.
* Manage and organize patient files, ensuring confidentiality and compliance with privacy regulations (HIPAA or relevant local guidelines).
* Coordinate communication between medical staff, patients, and external providers.
Job Type: Full-time
Pay: €12.70-€20.26 per hour
Benefits:
* Flexitime
Work Location: In person