Responsibilities:Customer and Client SupportCreation and submission of Customer submission of New Line Forms and Promotional proposalsEnsuring promotional calendars are maintained for allocated customer/brandsCompleting internal process forms – New Listing, Promotions, Price changes etc….Following up on promotional submissions with assistant buyers and account managers as neededManagement of customer portals ensuring all pricing is correctKeeping master promotional tracker update date for allocated brandsCustomer recharges (Promotional and other Claims) and Accruals/PrepayCustomer and Client Management supportField Sales OperationsSupport as required by the Line Manager such as performance reporting and monthly field team briefing processGeneral administration to support the efficient operation of field sales teamsGeneral Business SupportGenerating analytics report to relevant business managersTrade Shows and Event SupportGeneral Team Office Support – Samples couriers, post, liaising with IT for new joiners set up, support in the management of the leasing fleet, etc…Required Skills:The ability to use Excel to an advanced level in order to analyse sales performance data and produce reports for the sales team and external clients/customers.Good level of proficiency in IT systems i.e. Office 365, SAP etc..High level of numeracyThe ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.The ability to autonomously manage and prioritise own workload in order to ensure accuracy, attention to detail and that deadlines are met as agreed.The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.Career Experience & QualificationsPrevious Administration experience in a busy office environment is essential (preferably in a similar role).Demonstrable experience in a client or customer-facing role is essential.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more