Vacancy Number: 27289Category: IT - Digital DeliveryJob Type: Full-timePosition DescriptionElectric Ireland is the primary customer facing business unit of the ESB Group and is the leading energy supplier in Ireland with over 1 million customers, both Residential and Business in an All-Ireland market. Our key priority is to maintain the highest standards of customer service while helping our customers to get the most value from their gas and electricity. Electric Ireland has ambitious digital service and sales channel targets as part of the Electric Ireland customer focused digital strategy.The Digital Product Associate will be supporting the Digital team with content changes, landing page design and campaign support across our CMS websites. The candidate should carry out relentless testing and be proficient with analytics tools. They should have the ability to analyse and report on website quality assurance, accessibility, Official Language Act compliance, readability and SEO. This role supports our vision to continually make our digital channels as easy as possible for our customers to interact with. Additionally, some responsibilities include IT requirements specifications, user story writing and UAT.Key ResponsibilitiesThis is a key support role for Website Product Owner and will involve providing support in the following areas:Building and editing user friendly web pages using a Content Management SystemOptimising digital content, customer journeys and landing pages for search results and ease of customer useImplement operational changes of our product price plans including rigorous testing and stakeholder engagementRegularly updating our digital journeys with new innovative products and services to support Electric Ireland business objectivesKey responsibility is to report on content quality assurance, accessibility and readabilitySupport with Irish language content in line with Official Language Act obligationsWebsite analytics and SEO performance analysis and reportingOther activities as per business needsExperience and QualificationsEssentialEither 3rd Level qualification or equivalent work experienceA proven hunger for making digital journeys betterStrong attention to detail with excellent reading and writing skillsProven ability to deliver digital objectives through websites and digital productsConfident and assured team player who enjoys work and has a curiosity to learnExperience using and manging a large-scale content management system, preferably Sitefinity or similarExperience dealing with multiple stakeholders and projects simultaneouslyExcellent Microsoft product suite skills with the ability to present informationDemonstrate an understanding of working for a commercially focus businessKnowledge of best practice digital design principlesExperience working with Google tool such as Analytics and Search ConsoleKnowledge of user centred design, visual design, and/or usabilityGood understanding of Search Engine Optimisation and copy writingExperience in identifying and clearly documenting digital customer journeysDesirableFluent or highly competent in the Irish languageA relevant Digital qualification would be a distinct advantageLocationThis position will be based in Santry, Hybrid working based in Santry at least 2 days per weekESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least twp anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.Reporting ToWebsite Product OwnerWhy Work with Us?Opportunity to lead Ireland's transition to net zero carbon futureProgressive, hybrid working modelCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionGenerous PensionAccess to staff well-being programmesGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedSalary€40,100 - €47,200 per annum, depending on experience.Closing Date14th October 2025Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, If you have any queries in relation to this job, please contact Your application will be held in reserve for 6 months should you be suitable for the role.Diversity, Equity and Inclusion StatementESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, About ESBJoin us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.