Description
We are hiring for our client, a growing and well‑established mortgage brokerage, seeking a Mortgage Administrator to join their team.
This is an excellent opportunity for an experienced Mortgage Administrator who enjoys working in a fast‑paced environment and takes pride in delivering an exceptional client experience throughout the mortgage journey.
The successful Mortgage Administrator will play a key role in supporting Mortgage Advisors, managing applications from submission through to drawdown, liaising with lenders and solicitors, and ensuring all documentation and compliance requirements are handled accurately and efficiently.
Top 3 Things to Know About this Job
Attractive salary and benefits package
Flexible hybrid working arrangement
Established brokerage with a strong reputation and supportive team culture
The Role
Prepare, process and track mortgage applications from submission through to drawdown
Conduct document checks and ensure all files are compliant and complete
Submit applications through lender portals and respond to underwriting queries
Maintain accurate records using CRM systems
Liaise with clients regarding outstanding documentation and case updates
Coordinate communications between lenders, solicitors, valuers and clients
Provide full administrative support throughout the mortgage process
Support Mortgage Advisors with case preparation and pipeline management
Ensure compliance with all regulatory and internal requirements
Maintain high service standards and deliver a positive customer experience
The Person
QFA qualified
Compliant with CPD requirements
Minimum 1 year's mortgage administration experience within a broker environment
Strong understanding of the mortgage application process
Excellent organisational and multitasking skills
High attention to detail and accuracy
Strong communication and interpersonal skills
Professional and client‑focused approach
Ability to work under pressure and manage multiple cases simultaneously
Strong IT skills, including Microsoft Office and CRM systems
Process‑driven with excellent follow‑up and time management skills
The Reward
Competitive salary
Pension scheme
Death in Service benefit
Income Protection cover
Flexible hybrid working
Supportive and collaborative team environment
Opportunity to develop your career within a growing mortgage brokerage
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