Manguard Plus is hiring for a Front of House Security Officer
Shifts: Monday to Friday (Full time) 08:30 - 19:00
Site: North Dublin
Salary: €14.50 per hour, plus €1.50 Site Allowance. If additional shifts are worked out of the normal work week, €16.80 per night shift and €1.00 per hour Site Allowance on Sundays will apply, as per the ERO.
Job Overview:
We are looking for dynamic individuals to deliver top-level customer service as the Front of House Security Officer in prestigious office buildings in Dublin. You will be the first point of contact for people entering the building. The role requires a professional appearance, polite manner, and effective communication, including answering telephones and addressing visitors at the Front Desk.
The Front of House Security Officer should possess knowledge of building policies and procedures, and be familiar with local amenities to assist guests and clients. Full training will be provided.
Requirements:
* Must have over 3 years of experience in a similar role
* Courteous and committed to high standards of service
* Team player with multitasking abilities
* Standards-driven and detail-oriented, with career progression aspirations
* Excellent communication and interpersonal skills
* Fluent in English (written & oral)
* Ability to work independently
* High energy and genuine concern for people
* Exceptional listening skills
* Professional phone manner
* Ability to collaborate with management, colleagues, contractors, tenants, and guests
* Ability to interpret instructions, policies, and procedures accurately
* Good judgment, initiative, flexibility, and adaptability to changing needs
* Adherence to dress code, conduct, and employee policies
* Proficiency in building management software and Microsoft Office
* Knowledge of local attractions and destinations
* Strong organizational skills and attention to detail
* Professional grooming and appearance
* Flexible and proactive approach
* Ability to work in a dynamic environment with changing priorities
* Experience in marketing and event promotion within building management is a plus
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