HR Operations Lead (Fixed-Term Contract) On-site | Head Office
An established organisation operating across multiple European locations is seeking an experienced HR Professional to lead its HR Operations team. The successful candidate will ensure the effective and efficient delivery of HR processes from onboarding through to offboarding, while supporting project teams and contributing to a positive employee experience. This role requires a calm, highly capable HR leader with experience in fast-paced, dynamic environments.
Reporting to the HR Director, the HR Operations Lead will focus on improving operational performance, driving "right-first-time" delivery, and preparing monthly reports for senior leadership. The role will also involve supporting management on a range of HR related matters and contributing to organisational-wide initiatives.
Key Responsibilities:
Lead HR Operations -
• Streamline HR processes and systems to improve efficiency and ensure compliance with employment legislation.
• Support the development and implementation of governance frameworks for people policies and procedures.
Team Management -
• Manage, mentor, and develop HR Operations team members.
• Support the HR Director with performance management, including goal-setting and performance reviews.
Data & HRIS Management -
• Oversee the HR database, ensuring data accuracy, confidentiality, and integrity.
• Collaborate with project teams to proactively support employee relations matters.
• Provide meaningful insights and recommendations based on HR data analysis.
• Develop and improve processes for regular and ad-hoc reporting, including dashboards and absence reports.
• Identify valuable data sources and automate data collection where possible.
Employee Relations -
• Act as a point of contact for line managers and employees, fostering a positive work environment.
• Support the HR team in addressing emerging people issues and ensure consistent people management practices across the organisation.
HR Projects -
• Contribute to initiatives across areas such as Diversity & Inclusion and Continuous Professional Development.
Payroll & Benefits Administration -
• Oversee the interface between HR and Payroll to ensure accurate payroll processing and benefits administration.
Vendor & Stakeholder Management -
• Build productive relationships with external service providers.
• Influence key stakeholders, including senior leaders, to drive adoption of recommendations and improvements.
Skills & Experience -
• 5+ years' experience in HR operations, governance, and data management/analysis
• Strong leadership capabilities with a proven ability to lead and develop teams
• Experience presenting and reporting at senior leadership level
• Creative and proactive approach to problem-solving
• Process-driven with high attention to detail
• Comfortable challenging data quality, processes, and established practices
• Ability to excel in a fast-paced environment under pressure
• Excellent organisational and interpersonal skills
• Strong HRIS experience and proficiency in Microsoft Office Suite
Benefits -
• Opportunity to work with a leading organisation in a high-growth sector
• Be part of a forward-thinking team delivering critical infrastructure
• Career progression and professional development support
• Competitive salary package