Operations Director
The ideal candidate will possess a strong background in operations management, with experience in overseeing and managing daily activities across multiple locations.
* Develop and implement strategic processes and KPIs to enhance efficiency, productivity, and service delivery.
* Lead daily and weekly planning for inventory and order fulfillment across various sites.
* Manage logistics teams to ensure seamless receipting, storage, and dispatch of goods.
* Collaborate with production facilities to align plans for maximum operational efficiency.
* Maintain accurate stock records within the ERP system.
* Partner with sales teams to resolve operational issues and support customer queries around deliveries, lead times, and product availability.
* Ensure timely, accurate, and cost-effective delivery of orders across regions.
* Lead inventory planning and procurement strategies aligned with market trends and business goals.
* Drive cross-functional collaboration and process improvements.
* Manage quarterly stock takes across multiple sites, reconciling variances and ensuring system accuracy.
* Build relationships with transport partners to optimize delivery performance.
* Develop customer-focused KPIs and embed a culture of continuous improvement and service excellence.
Requirements:
* A degree in Business, Operations, or Engineering.
* A minimum of 5 years' experience in senior operations roles.
* Experience in manufacturing or industrial environments.
* Strong IT and data analysis capabilities, with proficiency in Excel and ERP systems.
* A proven track record in driving operational efficiency and leading process improvements.
* Excellent communication, collaboration, and leadership skills.