Must be available Monday - Thursday.
Job Purpose: The General Garden Centre Assistant will work under the guidance of management, providing essential support to both customers and team members. The role is focused on delivering exceptional customer service while ensuring that the garden centre is well-organized, clean, and fully stocked. You will play a key role in maintaining high standards across the centre and contributing to an overall positive shopping experience.
Key Responsibilities:
* Customer Assistance and Service:
* Provide excellent customer service by assisting shoppers with their needs, offering product information, and ensuring a pleasant shopping experience. This includes helping customers load heavy or large items, such as compost bags, planters, pots, and other garden-related products, into their vehicles.
* Stock Replenishment and Merchandising:
Assist in the replenishment of stock on the sales floor, ensuring that popular items such as compost, pots, and other gardening supplies are readily available for customers. Follow guidance from management to ensure proper stock levels are maintained throughout the day. Ensure that products are neatly displayed and easy for customers to access.
* Trolley and Basket Management:
Collect abandoned trolleys and baskets from around the car park and return them to the appropriate areas within the shop floor.Maintain cleanliness and orderliness on the sales floor, yard, and other areas as directed by management. This includes ensuring that pathways, plant displays, and customer areas are kept clean and free of clutter, creating a safe and welcoming environment for customers.Complete a daily checklist of tasks to ensure all necessary duties are performed and the centre is ready for the day's operations. This will involve monitoring stock levels, checking for maintenance issues, and addressing any customer service needs.You will be responsible for operating the till and Electronic Point of Sale (EPOS) system to process customer transactions efficiently and accurately. This includes scanning items, ensuring correct pricing and handling cash, card, or digital payments. Additionally, you will maintain a clean and organized checkout area, ensuring all payment methods are processed securely and in line with company procedures. Accuracy, attention to detail, and a friendly, professional demeanour are essential for delivering a positive customer experience during each transaction.As directed, perform additional tasks that may arise, whether they involve stock management, customer support, or general maintenance. Flexibility and a proactive attitude are key in adapting to the needs of the business.
* General Site Tidiness:
* Daily Checklists:
* Till Functions:
* Other Duties:
The General Garden Centre Assistant is expected to work collaboratively with colleagues, embodying the centre's commitment to customer satisfaction and operational excellence. The role requires an individual who is attentive to detail, physically capable of handling heavy items, and able to thrive in a dynamic, outdoor retail environment.
ESSENTIAL CRITERIA
* Previous experience in a retail environment
* Demonstrate excellent customer service skills
* Must possess initiative to work on your own.
* Can demonstrate great communication skills.
* Must be available to work any of the 7 days a week
For futher information contact;
Job Types: Full-time, Part-time, Permanent, Fixed term
Pay: €13.50-€17.00 per hour
Benefits:
* Company pension
* Employee discount
* Store discount
Application question(s):
* Are you available to work any of the 7 days a week? Please indicate which days you can and can't work.
Experience:
* Retail sales: 1 year (preferred)
Work Location: In person