Senior Client Service Advisor Role Overview
This position is ideal for an experienced and enthusiastic professional seeking a challenging role in client servicing. The Senior Client Service Advisor will be responsible for providing exceptional service to a portfolio of global inward businesses, working closely with clients, underwriters, and network colleagues.
Main Responsibilities:
* Lead a portfolio of varied global inward businesses within a busy and proactive broking environment.
* Handle clients' renewals from start to finish, assisting with mid-term alterations, dealing with general day-to-day client and carrier queries, and administrative duties pertaining to same.
* Provide support to the designated claims team in the handling of insurance claims.
* Offer assistance as required to colleagues across a range of general lines products.
Key Skills and Qualifications:
* Relevant broking experience.
* CIP qualified (minimum), with progress to ACII desirable.
* Meet Central Bank Fitness & Probity standards.
* Evidence of compliance with maintaining CPD hours (min 2 years).
* A desire to improve knowledge across a range of General insurance products.
* Ability to communicate effectively with clients, insurers, and colleagues.
* Excellent organizational and administrative skills, with ability to work to strict deadlines.
* Great teamwork skills, with ability to work independently.
Benefits and Wellbeing:
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process, and to perform essential job functions once onboard. If you are interested in this opportunity, please submit your application.