We are seeking a detail-oriented and customer-focused Commercial & Personal Lines Administrator to join the Commercial team in South Mall. This dual-role position supports the day-to-day administration of both commercial and personal insurance accounts for the team. The successful candidate will work closely with account executives and clients to ensure efficient, compliant, and accurate processing of insurance documentation, policy renewals, quotes, and queries.
Responsibilities
* Prepare and issue new business documents, mid-term alterations, renewals, and cancellations for both commercial and personal lines.
* Support the Sales Team by providing clear information about policy terms, coverage, and documentation requirements.
* Escalate complex queries or claims to the appropriate account executive or manager.
* Assist with preparing personal and commercial insurance quotes.
* Monitor renewal lists/age debt/offered/pending reports for executives.
* General administrative duties.
* Maintain a compliance monitoring programme to ensure adherence to regulatory requirements.
* Provide full support to the Sales Team, including preparing various client data reports and maintaining up-to-date client records.
The Ideal Candidate
* At least 1 years' experience in a similar role.
* Have a high level of accuracy and attention to detail.
* Have excellent communication & relationship building skills.
* Have proven ability to deal with problems and solve them effectively and efficiently.
* Have good product & market knowledge.
* Be a good team player who is highly motivated & enthusiastic.
Benefits
* PRSA Contributions
* Permanent Health Insurance
* Life Assurance
* Maternity Benefit
* Paternity Benefit
* Parent's Benefit
* Institute Membership Fees
* Exam & Study Leave
* Personal Insurance Discounts
* Exam Financial Support
* Taxsaver Travel Pass Scheme
* Learning & Wellness Hub
Charles McCarthy Insurances is an equal opportunities employer.
Charles McCarthy Insurances Ltd. t/a McCarthy Insurance Group is regulated by the Central Bank of Ireland.
Job Types: Full-time, Permanent
Pay: €25,000.00-€26,500.00 per year
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* Sick pay
* Wellness program
Work Location: In person