The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.
The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country.
The Child and Family Agency has responsibility for the following range of services:
Child Protection and Welfare
Parenting, Family Support and Early Help Services
Alternative Care
Birth Information & Tracing and Adoption
Tusla Education Support Services (TESS)
Children’s Service Regulation
Counselling and Therapeutic Supports
Further information is available on www.tusla.ie
Purpose of Role
The Network Manager will:
Be accountable for the overall management and delivery of relevant Tusla Services in the Network Area in line with Tusla Local Integrated Service Delivery Model.
Ensure integration with other Tusla National Services in line with agreed operating model.
Be a member of the Regional Management Team, and work in partnership with other Area Managers in the Region, and wider management team, to ensure high quality service delivery across the Region, in line with Tusla’s Business and Corporate Plan, national and regional performance targets, and standards.
As part of the Regional Management Team, lead on practice, structural and cultural reform as part of Tusla’s Integrated Reform Programme.
Have oversight of the development and implementation of an evidence informed commissioning plan for the network in line with national operating model.
Contribute to, lead and influence regional and national initiatives and projects, as may be agreed with the relevant Regional Chief Officer.
Engage and collaborate with key external stakeholders to promote inter-agency collaboration and promote joint working.
Ensure compliance with relevant financial, statutory, regulatory and legislative regulations and requirements.
Ensure that Tusla services and partners are working together to make the lives of children and families better.
Main Duties and Responsibilities
Governance
Ensure the delivery of Tusla services in the Network in line with Tusla Local Integrated Service Delivery Model.
Ensure high standards in all aspects of practice and services delivered to children and families, the working environment, with the wider organisation and funded partners.
Ensure compliance with Health Information and Quality Authority (HIQA) Standards as they apply to the service, and staff fulfil their roles and responsibilities in implementing and maintaining these standards as appropriate to the role and are supported to do so.
In line with Tusla’s values of Kindness, Respect, Empowerment and Trust, support the staff to promote a culture of openness, integrity, and accountability across all services.
Manage the designated staff resources, ensuring that staff levels and skill mix are appropriate and within agreed resources allocation.
Supporting the retention and recruitment of staff through local, regional and national initiatives, leading by example.
Through the Training Needs Analysis process and in conjunction with WLD lead on identification of training and development needs of individual staff and teams and ensure the implementation of appropriate training in conjunction with relevant partners.
Lead staff by example, holding oneself accountable to the highest standards of excellence in service delivery, expected by Tusla’s service users.
Resource Management
Be responsible for the allocation of resources, including staff, to achieve the best outcomes for children and families, in line with the Agency’s Local integrated Service Delivery Model, Corporate and Business plans.
Demonstrate the effective use of influencing skills in respect of resources not directly controlled.
Support all relevant internal processes related to the provision of resources within the Network.
Hold budgetary responsibility and be accountable for ensuring that services operate within the agreed budgetary levels in the Network, and in compliance with approved procedures within the Child and Family Agency.
Maintain such financial records as required by the Child and Family Agency.
Ensure appropriate Service Level Agreements/Cotracts are in place for all services commissioned, engaged, contracted, or procured in the Network.
Demonstrate a clear knowledge of the framework within which risk is managed in the Agency.
Ensure the timely notification of existing or emerging risks to RCO.
Ensure learning and service improvements are identified and implemented internal and external review processes.
Change Management
Contribute to the planning and implementation of the Tusla Integrated Reform Programme.
Actively managing the changes required and ensuring all actions required to introduce, embed, and maintain change is taken by relevant staff.
Culture & Vision
Champion the implementation of Tusla vision, mission, and values, across all services.
Lead by example in the development and maintenance of an organisation culture in line with Tusla values and characterised by creativity, innovation, collaboration, and candour.
Lead on implementation of communication and engagement strategy in the Network/Region in line with national strategy and KPIs.
Communication & Engagement
Clearly articulate and communicate the Agency’s vision in a range of contexts.
Ensure the network area staff to act in accordance with, the highest standards of professionalism, efficiency, and accuracy in all communications, internally and externally. Support any challenges to this approach.
Continuing Professional Development
Ensure CPD opportunities relevant to the role and ongoing development are prioritised in the context of reflective practice.
Support staff to pursue / access relevant CPD opportunities in line with agreed performance processes including PDP’s.
Demonstrate the ability to apply learning into practice.
Health & Safety
Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
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