Microsoft Dynamics 365 Developer
The organisation is embarking on an ambitious, multi-year transformation programme and is seeking a Dynamics 365 CE Developer to support teams across multiple transformation initiatives.
This role is suited to an experienced and dynamic developer with a strong background in Dynamics 365 Customer Service.
The Dynamics 365 Developer will play a crucial role in supporting and enhancing existing functionality, as well as building greenfield Dynamics 365 Customer Service solutions as the organisation continues to grow and innovate.
Technical Experience
Experience configuring Dynamics 365 CE, specifically within Customer Service environments
Knowledge and experience working in a managed Dynamics 365 environment
Configuration of Power Automate to automate business processes
Deploying solutions using CI/CD pipelines (manual deployment to test and production environments is not permitted)
Experience using Git for source control
Supporting the CRM Architect with documentation and oversight of configurations and integrations
Dynamics 365 CRM Experience
Configuration of Tables, Views, and Forms to support Customer Service processes
Configuration of Business Process Flows within Dynamics 365
Configuration of Security Roles
Configuration of Workflows and Power Automate Flows
Ability to develop Plugins
Experience with Canvas Apps is an advantage
Maintain up-to-date skills on new features, services, and cost models
Project Responsibilities
Work within guidelines and objectives defined by active projects or programmes
Operate within an Agile sprint structure
Provide task updates and status reports to relevant project streams
Prioritise work items and tasks based on project or programme guidance
Key Skills & Experience
5+ years' Dynamics 365 development experience, preferably with Customer Engagement (CE/CRM)
Strong knowledge of Dynamics 365 Customer Service and the Power Platform
Ability to design innovative, reusable solutions and components
Solid experience with Saa S solutions and integrations
Experience building plugins, workflows, cloud flows, and logic apps
Experience building web apps in Azure is a bonus
Experience with ALM tools (e.g.
Git for Enterprise, Azure Dev Ops)
Experience integrating with SAP is a bonus
Excellent interpersonal and communication skills
Strong collaboration skills across cross-functional teams
Proven ability to analyse complex technical issues and deliver effective solutions
Strong troubleshooting skills within cloud and solution architecture environments
Experience implementing access controls and governance policies
Job Type
Full-time, Permanent
Work Location
Hybrid remote in Citywest, County Dublin
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industry
Software Development
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