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Sales & telesales representative (office-based)

Galway
Footfall Ltd
Telesales representative
€104,000 - €130,878 a year
Posted: 12 September
Offer description

Work Location: Galway City, Office-Based

Job Type: Full Time

Schedule: Monday to Friday, 9:00am to 5:00pm (open to discussion on flexibility)

Salary: Competitive hourly rate, dependent on experience

Reporting to: Operations Manager

Expected Start Date: Monday, 13th October 2025

About Footfall Ltd:

Footfall is Ireland's leading supplier and installer of entrance matting, carpet tiles, wall protection and safety flooring products throughout Ireland.

Function of the Department and Main Purpose of the Job:

The primary purpose of this role is to drive sales opportunities by connecting with potential and existing clients through proactive prospecting and telesales activity. A key focus is generating qualified sales appointments for the Sales Team, ensuring a strong pipeline of opportunities. The role also involves developing positive client relationships to support ongoing business growth and contributing directly to the achievement of company sales targets.

Key Responsibilities:

Sales Generation & Prospecting

* Preparation of client call data and prospecting clients in a friendly, professional manner
* Creating sales appointments for the Sales Team
* Dealing with sales enquiries and sales when required
* Customer sales enquiries, quotations, orders and deliveries, when required
* Taking payment from customers, when required

Sales Team Support & Coordination

* Motivating the Sales Team and coordinating with Management on sales targets and plans
* Scheduling and managing the Sales Team's diaries through Salesforce
* Managing all client relations through Salesforce
* Logging sales in Installation Diary, when required

Client Service & Communication

* Acting as the primary contact, maintaining and developing client relations, and ensuring all queries are resolved promptly
* Opening, directing, and responding to sales emails that come in for Footfall Ltd
* Supporting Administration with answering and directing phone calls

Product Knowledge

* Develop and maintain a strong level of product expertise, training will be provided
* Keep up to date on the technical and quality requirements of our products

Job Types: Full-time, Permanent

Benefits:

* Bike to work scheme
* Company events
* On-site parking
* Sick pay

Application question(s):

* Are you located in and around Galway?
* Are you able to work in the office full time?

Language:

* English (required)

Work Location: In person

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