Team Lead Role
We are seeking a dynamic and experienced professional to lead our Personal Lines team.
The successful candidate will be responsible for leading, mentoring, and developing a team of Client Service Advisors to ensure top-notch service delivery.
* Develop and implement strategies to drive customer satisfaction and loyalty.
* Collaborate with cross-functional teams to streamline customer journeys and improve business outcomes.
* Foster a positive and high-energy work environment that encourages innovation and continuous improvement.
Requirements:
* CIP qualification (preferably).
* 2+ years of experience in the insurance industry, preferably within a brokerage.
* Strong leadership and communication skills.
* A passion for change, innovation, and continuous improvement in a digital-first environment.
Benefits:
* Opportunity to advance your career and develop your skills in a leadership role.
* Competitive salary and benefits in a company committed to sustainability and innovation.
About the Role:
* Be part of a growing team where your input and leadership will have a direct impact.
* Develop and implement strategies to drive business growth and success.