HEAnet –ServicesArchitecture Manager
HEAnet is Ireland’s National Research and Education Network, providing internet connectivity and ICT shared services across all levels of the Irish education system, reaching 1,000,000 end users. We connect learners and researchers across all of Ireland to education resources and to fellow national educational and research networks in Europe, and the rest of the world.
We have an exciting opportunity for an experiencedServices Architecture Managerto join ourServices Architecture Teamon apermanent full-time basis.
This role is primarily based at our Dublin 1 offices, but we are pleased to offer aflexible remote workingarrangement. This allows you to work from home up to three (3) days a week. You will be expected to work at least two (2) days a week in the office, giving you the opportunity to enjoy a balanced and dynamic work environment.
What the Services Architecture Team does
The Service Architecture team lead the design, build and integration work for services within HEAnet’s portfolio of technical services. The team works closely day to day with the Network and Systems Engineers on wider teams within the Technical Services Function.
What the Services Architecture Manager does
Reporting to theTechnical Services Head of Function, the Service Architecture Manager manages a team ofTechnical Architects, ensuring services developed by the team arehigh quality, meet ourstandardsandcomply with our policiesand are in overall good state prior to being handed over to operational teams for service delivery.
Day-to-day tasks involvecoaching the teamthrough challenges that arise and ensuringincident escalationsandfeature requestsare handled by the team. Longer-term duties include ensuring the team are focused on their longer-term performance objectives and that those objectives align with company strategy, adjusting objectives where needed. A key responsibility of the Services Architecture Manager ischairing the HEAnet internal Engineering Standards Groupwhich approves services prior to entering production status.
How we do it
Our company values underpin how we do things in HEAnet. We believe in and live by our values and understand they are integral to making HEAnet a great place to work.
COLLABORATION – EQUALITY & FAIRNESS – FUTURE FOCUSED – POSITIVE IMPACT
For further information about who we are and our core values, seehttps://www.heanet.ie/who-we-are.
What you get from us
We promote ahealthy work/life balance. Work outside of standard hours is rare and agreed in advance. We take the care of our team members’ mental health seriously.
We value knowledge-sharing and communication. We start each day with a SCRUM to cover outstanding issues and planned work for the day, combined with fortnightly team stand-ups to make sure no one is hitting any roadblocks and to identify progression or delays in any of the major company projects HEAnet is involved in.
We encouragecritical thinking and the exploration of new ideas. We often form cross-team special interest groups for specific topic discussions, both ongoing and for fixed projects. We also have regular presentations from across the company on a wide range of topics from technical demos to project management to mental health.
Company Benefits
* Hybrid Working
* Flexible start/finish times
* Health insurance for employees
* Defined contribution pension scheme
* On-going well-being initiatives
* Employee Assistance Programme (EAP)
* Tax Saver Ticket scheme
* Cycle to Work scheme
* Professional education support
* Comprehensive group and individual training & development initiatives
What we need from you
* Previous experience managing and providing leadership to a technical team
* Previous experience with Kubernetes or similar containerized orchestration services
* Previous experience with Gitlab and its CI/CD pipelines
* Previous experience managing or contributing to a software development project
* Previous software development experience and demonstrable problem-solving ability
* Thorough understanding of PKI
* Excellent communication and interpersonal skills
* Experience with risk management
* Flexibility, ability and enthusiasm to adapt to a dynamic environment
Bonus Points
We do not need you to have the following, but if you did it could be beneficial:
* Experience with SAML, OIDC, RADIUS & PKI authentication
* Experience with AWS (EC2, ECS, Lambda) or Azure (Entra ID, Service Bus)
* Experience with LAN, WAN or Wifi networking
* Experience with Python development or the Django framework
* Knowledge of Web Application Firewalling or DoS mitigation
* Knowledge of Software Development test frameworks
* Knowledge of centralised log storage and retrieval systems e.g. Splunk or Elasticsearch
* Knowledge of any of the following monitoring and graphing systems Smokeping, Icinga, Cactii, Prometheus, Grafana
More important information
At HEAnet we celebrate diversity and understand how important it is to our ongoing success. We would like to hear from candidates who are great at what they do and whose values align with ours.
If you need any adjustments made to the application or selection process so you can do your best, please let us know.
HEAnet is delighted to be awarded with the Ibec Keep Well Mark. We take pride in developing, maintaining and enhancing our culture of wellbeing and continue to focus on this into 2025 and beyond.
#J-18808-Ljbffr