**Job Summary**
We are seeking a seasoned Hotel Operations Manager to join our team. This is an exceptional opportunity for a motivated leader who is eager to drive outstanding performance and elevate their teams.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of the hotel. If you are looking for the next opportunity or to move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community.
You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment.
About Us
We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Your Key Responsibilities:
* Ensure that guests have the highest quality experience.
* Lead the team in achieving goals related to mystery audits, customer comment indices, quality evaluations, and hotel standards.
* Develop and mentor the front office team, preparing them for the next steps in their careers.
* Assist in efficiently and effectively managing front office departmental operations.
* Contribute to the strategic management of the hotel.
The Ideal Candidate:
* 2-3 years of experience in a front office leadership role.
* Excellent skills in people leadership and development.
* Strong organizational skills with the ability to oversee and delegate tasks.
* A warm, friendly, and approachable personality when interacting with staff and guests.
* Ability to work independently as well as collaboratively as part of a team.
Benefits:
* Meals on duty.
* Discounted hotel stays.
About Our Culture:
We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.