Job Description: Our client is looking for a skilled, proactive, and adaptable IT System Administrator to take ownership of their IT infrastructure, ensuring its stability, security, and efficiency across a wide range of devices and applications. This pivotal role involves overseeing day-to-day IT operations, implementing and managing endpoint security, and delivering responsive support through modern automation tools and effective collaboration with internal teams. The ideal candidate will be responsible for system administration, network management, security compliance, and vendor coordinationplaying a key role in maintaining business continuity and strengthening the organizations digital resilience. Required: Proven IT system administration experience. Strong knowledge of: Microsoft 365, Intune, Autopilot Microsoft Defender and Azure Active Directory Power Automate and IT workflow automation Preferred experience with: NetSuite system administration Atera or similar RMM/ticketing platforms Exceptional troubleshooting skills in hardware, software, and cloud environments. Strong documentation habits and a proactive support mindset. Ability to work independently and collaborate across functional teams. Qualifications: Experience in ISO 27001 implementation, audit, or compliance environments. Microsoft certifications such as MS-102 (Microsoft 365 Administrator) or AZ-104 (Azure Administrator). Familiarity with scripting or automation beyond Power Automate (e.g., PowerShell). Roles & Responsibilities: Device and Infrastructure Management - Provide end-to-end IT support for all end-user devices running Windows, macOS, Android, and iOS. Deploy and manage devices via Microsoft Intune, Autopilot, and Microsoft 365 platforms. Implement and oversee Microsoft Defender for endpoint protection, compliance, and threat response. Maintain and track IT hardware inventory, cloud PCs, mobile devices, and warranty statuses. Network & Infrastructure Management - Design, implement, and manage secure and high-performance LAN/WAN infrastructure. Configure and administer switches, routers, firewalls, and wireless access points. Set up and maintain VLANs, subnetting, and network segmentation policies to support secure multi-department environments. Monitor network performance, troubleshoot connectivity issues, and ensure high availability. Maintain and document firewall rules, Wi-Fi configurations, and network access control policies. System & Cloud Application Administration - Administer NetSuite, including user access provisioning, role configuration, and system integrations (e.g., CloudExtend). Manage Microsoft 365 environments, including Teams, SharePoint, and Exchange. Oversee Azure AD group management, license assignment, and Microsoft Graph API permissions. Automation, Monitoring & Support Operations - Leverage Power Automate to streamline workflows and reduce manual tasks. Use Atera to manage devices, monitor performance, and handle ticketing efficiently. Improve IT service delivery through ticket tracking, response analysis, and reporting. Troubleshoot across software, hardware, cloud services, and network environments. Security & Compliance - Maintain security standards in accordance with ISO/IEC Conduct routine patch management using Intune and Atera. Contribute to ISO audit preparation, corrective actions, and internal control enhancements. Support IT policy development and alignment with contractual, legal, and regulatory obligations. IT Governance - Maintain clear, up-to-date IT documentation including security policies, remote access standards, disaster recovery plans, and acceptable use guidelines. Liaise with external vendors to ensure timely resolution of escalated issues. Skills: IT System Administrator Microsoft 365 Azure Active Directory compliance environments