Strategic Product Leader - Scalable Solutions
We are seeking a seasoned product leader to architect the foundation for intelligent service experiences. This individual will own the orchestration layer that powers personalized, multi-channel service messaging across in-product surfaces, email, dashboards, and agent tools.
The ideal candidate will have a proven track record of defining and executing consumer growth strategies from a service lens, identifying opportunities to improve signup, onboarding, and activation experiences.
Key responsibilities include:
* Developing and implementing KPIs and key success metrics for growth initiatives, continuously monitoring performance and iterating for improvements.
* Advocating for a customer-first mindset by understanding user needs and pain points, ensuring solutions are scalable and impactful.
Requirements:
* Bachelor's degree in a technical discipline, MBA a plus.
* 8+ years of product management experience, preferably in SMB or Consumer growth, fintech, e-commerce, or a related industry.
* Rapidly learning complex problem spaces, breaking them down into actionable work streams, and launching performant products that drive business value.
Benefits:
* Flexible work environment
* Employee stock options
* Health and life insurance