Insurance Services Specialist
As a key member of our team, you will be responsible for delivering exceptional customer service to drive sales and business growth. Key responsibilities include:
* Providing high-quality service to customers.
* Achieving targets for new business and retention through effective selling and retention skills.
* Executing policy amendments efficiently to meet customer expectations.
* Identifying opportunities for cross-selling and generating referrals to maximize business growth across channels.
* Handling calls efficiently to meet call answering objectives for both customers and the organization.
You will also collaborate with colleagues to achieve overall targets, ensure compliance with organizational systems and procedures, maintain knowledge of product offerings and compliance requirements, and complete industry certifications.
Required skills include excellent communication and organizational skills, previous sales or customer service experience, a proactive attitude, and proficiency in MS Office Suite.
This role offers equal opportunities for all applicants and provides a supportive environment for professional growth and development.